Support is expensive
Most of our revenue is used to support our system solution. The structure of ownership in WIMS AS, makes it possible for us to prioritise our existing customers before our prospects. Customer loyalty should pay off and that is our principle. Therefore, we do not jeopardise our support. Adequate support is decisive for the success of a leading supplier of core systems to the business.
Support is the key
WIMS is extensive as well as flexible, which gives our customers numerous progression opportunities. That is why support by WIMS does not mean user support only. Intelligent use of the options given in the system solution is important for the stimulation of efficiency and growth at our customers’. This is the core part of our support, and at the same time it provides our expansion of WIMS with valuable input.
Support, a premise giver
Our contracts of support and maintenance reflect how we work. There is a paralleled commitment between the support and maintenance towards our customers and the definition of our own achievements. We are convinced that the appropriate level of support is the solidity required to survive on long term as a system supplier.